Refund Policy

The short version

If the Pass is not right for you, ask for a refund within 7 days of purchase and we will return the full amount, as long as fewer than 50 Pass questions have been opened on your account.

What qualifies

• You request the refund within 7 days of the payment date.
• Fewer than 50 different Pass-only questions have been opened on your account, in practice or in a mock exam, whether or not you answered them. Free sample questions and trial questions do not count.
• A charge you did not make, or a duplicate charge for the same Pass, is always refunded, whatever the date.

We record each Pass-only question the first time it is opened on your account, and your account page shows the running count. The limit counts questions opened, not answered, because the questions are the product: once they have been seen, they cannot be returned.

What does not qualify

• Requests made more than 7 days after purchase.
• Passes on which 50 or more Pass-only questions have been opened.
• The result of your state exam. We do not guarantee a passing score, because the exam is set and graded by your state.

How to ask

Email support@applicatorexam.com from the address on your account, with the date of purchase. We reply within 2 business days. Approved refunds go back to the original payment method (PayPal or card); your bank may take 5–10 business days to show it.

What happens to your account

When a refund is issued, the Pass ends immediately. Your account, free practice and progress on free questions stay.

Changes

If we change this policy, the version in force on the day you bought applies to that purchase.